Privacy Policy

At A Insurance Co., Ltd., we are committed to protecting your privacy and safeguarding the personal information you provide through our website. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit www.ainsurance.com.mm or use our online services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• • Personal Information: When you submit a quotation request, contact form, claim inquiry, or other online forms, we may collect:
  • • Full Name
  • • Phone Number
  • • Email Address
  • • Residential or Business Address
  • • Vehicle Information (for Motor Insurance)
  • • Business Information
  • • Insurance Requirements
  • • Any other information voluntarily provided by you
• • Technical Information: When you browse our website, we may automatically collect:
  • • IP Address
  • • Browser Type
  • • Device Information
  • • Operating System
  • • Referral Website
  • • Pages Visited
  • • Session Duration
  • • Clickstream Data

2. How We Use Your Information

Your information may be used to:

• • Respond to your enquiries
• • Prepare insurance quotations
• • Process insurance applications
• • Issue insurance policies
• • Process claims and customer support
• • Improve our website and services
• • Conduct customer satisfaction surveys
• • Send service announcements and marketing communications (where permitted)
• • Detect fraud and maintain website security
• • Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. These technologies help us remember your preferences, measure website performance, understand visitor behavior, improve website functionality, and deliver relevant advertising.

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

4. Analytics and Advertising Technologies

We use third-party technologies to better understand website usage and improve our marketing efforts, including:

• • Google Analytics 4 (GA4)
• • Google Tag Manager (GTM)
• • Google Ads Conversion Tracking
• • Meta Pixel (Facebook & Instagram)
• • LinkedIn Insight Tag
• • TikTok Pixel

These tools may collect information such as pages viewed, time spent on the website, device and browser information, advertising interactions, conversion events, and anonymous audience insights. These technologies do not intentionally collect sensitive personal information unless you voluntarily submit it through our forms.

5. Marketing Communications

If you provide your contact information, we may send product updates, promotional campaigns, insurance news, event invitations, and service notifications. You may unsubscribe from marketing communications at any time.

6. Sharing Your Information

We respect your privacy and do not sell your personal information. We may share your information with:

• • Authorized employees
• • Insurance partners
• • Reinsurance companies
• • Claims service providers
• • IT and cloud service providers
• • Marketing service providers
• • Payment service providers
• • Government authorities where required by law

All third-party providers are expected to maintain appropriate security standards.

7. Data Security

We implement appropriate administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, disclosure, and destruction. Although no method of electronic transmission is completely secure, we continuously work to maintain industry-standard security practices.

8. Data Retention

We retain your information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, enforce agreements, and maintain business records.

9. Your Privacy Rights

Depending on applicable laws, you may have the right to access your personal information, request correction of inaccurate information, request deletion of your information, object to certain processing activities, withdraw consent where processing is based on consent, and request a copy of your personal data. Requests may be submitted using the contact information below.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children.

12. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. Any updates will be published on this page with the revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact: